• How do I make an appointment?
• What are the office hours?
• Do you take new patients?
• Do I need a referral?
• Do you see children?
• Do you have emergency appointments?
• What do I do in an emergency?
• Are you board certified?
• What does board-certified mean?
• What insurances do you take?
• Do I need to bring my insurance card to the visit?
• Do I pay at the time of the visit?
• Where do I park?
• Does public transportation come near you?
• What should I do prior to my visit?
• Can I get hearing and balance testing without seeing a physicist in your office?
• What about a second opinion?
• Will you send a note to my primary care doctor?
• Can I have a copy of my office notes and test results?
• Are you HIPPA compliant?
• Do you speak any languages other than English?
• Is your office handicapped accessible?

How do I make an appointment?

Call 617 383-6800 Monday through Friday 8:00 AM-4:00 PM

Send a private, secure appointment request to Dr. Vernick
Send a private, secure appointment request to Dr. Gopal
Send a private, secure appointment request to Dr. Tran

What are the office hours?

Monday through Friday 8:00-5:00 - other hours may vary

Do you take new patients?

Yes

Do I need a referral?

Only if your insurance requires it. If you do not know please call your insurance carrier to find out prior to your appointment. If you need a referral please contact your primary care provider to obtain one prior to your visit

Do you see children?

Yes We see adults and children of all ages.

Do you have emergency appointments?

Yes. We have same day appointments for physician referred emergencies. Have your physician call on the physician line to arrange.

What do I do in an emergency?

We have physician coverage 24/7/365. If you call the office number you will be directed on how to proceed. If you are having a life threatening emergency call 911 or go to your local emergency room.

Are you board certified?

All of our physicians and audiologists are board certified.

What does board-certified mean?

When a physician undergoes and passes a rigorous process of testing and peer evaluation in his area of practice he becomes board certified. Continuing education is then required to maintain that qualification.

What insurances do you take?

We take almost all insurances. If you have a question about a specific policy, please ask when you make your appointment

Do I need to bring my insurance card to the visit?

Yes. Please bring your insurance card to every visit. We make a copy of it each time due to the number of changes that occur in coverage. It can often save you a call or a bill.

Do I pay at the time of the visit?

Payment or copayment is expected at the time of the visit. We accept cash, check and credit cards.

Where do I park?

You can park for free below the office building or in the parking lot adjacent to the office behind Finagle a Bagel. Do not park in the marked reserved spots as they may tow you.

Does public transportation come near you?

Yes. You can take the T (Green Line/D Train) to the Chestnut Hill stop and walk several blocks to the office (see directions) You can also take the MBTA Bus # 60 which has a stop in front of the office.

What should I do prior to my visit?

Try to get copies of any relevant old medical records and bring them with you. This includes any prior operative notes, laboratory tests, hearing and balance tests and radiology films and reports.

Can I get hearing and balance testing without seeing a physicist in your office?

Yes. Your primary care doctor can refer you directly to audiology for testing.

What about a second opinion?

We are all happy to provide you with a second opinion on your diagnosis and treatment options. We are also happy to provide you with a copy of your records if you want to get a second opinion about our recommendations.

Will you send a note to my primary care doctor?

We fax a copy of our notes to your primary care doctor at the time of your visit. We will also send a copy to any other physician that you wish.

Can I have a copy of my office notes and test results?

Yes. Please ask at the time you check out and we will give you a copy to take with you. If you are not in the office, we will need a signed request mailed or faxed to us to send out a copy of your records.

Are you HIPPA compliant?

Yes. We do everything possible to insure the confidentiality of your medical records.

Do you speak any languages other than English?

No. If you do not speak English you will need to bring someone who can translate for you.

Is your office handicapped accessible?

Yes. And there is handicapped parking below our office building.

Hearing Aid FAQs

Note: These files are in PDF format. If you do not have Adobe® Reader® on your computer, you can download it for free by clicking here or on the Get Adobe Reader icon.

• How do I make an appointment?
• What are the office hours?
• Do you take new patients?
• Do I need a referral?
• Do you see children?
• Do you have emergency appointments?
• What do I do in an emergency?
• Are you board certified?
• What does board-certified mean?
• What insurances do you take?
• Do I need to bring my insurance card to the visit?
• Do I pay at the time of the visit?
• Where do I park?
• Does public transportation come near you?
• What should I do prior to my visit?
• Can I get hearing and balance testing without seeing a physicist in your office?
• What about a second opinion?
• Will you send a note to my primary care doctor?
• Can I have a copy of my office notes and test results?
• Are you HIPPA compliant?
• Do you speak any languages other than English?
• Is your office handicapped accessible?